Embarking on a journey to become a full fledge cabin crew is an exciting journey but not without it’s challenges. Hence, it is important to be sure why, where and what the job entails in order to generate satisfaction from the career, financial and experience from the job as a cabin crew.
The objective of this chapter is to provide guidance and evaluation if this job is suitable for you. Very often, we leave this part of the job fit to the airline recruiter or interviewer. Of course, each of us would hope the interviewer accepts us regardless on whether we are a good candidate for the job. It is also possible that we try to mould ourselves to fit the job, as it is common for many to justify why the job is suitable for them.
Without proper evaluation, the journey of looking and working in this job can be frustrating and in many cases, disappointing due to the lack of understanding of the job requirements and it’s implication on career growth, mindset, financial management/behavior and lifestyle. It also affects longer term career interest, transition to ground positions and personal quality of life.
In the following paragraphs, we hope to provide into insights on what the cabin crew job entails as well as some of its advantages and disadvantages.
Knowledge and Suitability for the Job
Role of a Cabin Crew
1. What do you think the role of cabin crew involves / What do you think is the primary responsibility of a cabin crew?
Cabin crew are on board an aircraft for safety reasons. In case of a real life emergency, the cabin crew must ensure that passengers follow the captains instructions, use safety equipment correctly, and stay as calm as possible.
During the flight, the cabin crew spends a lot of time looking after the comfort of the passengers. This involves giving special attention to children traveling alone, disabled people or people who are ill. Crew must appear friendly and sympathetic to anyone needing help, advise, reassurance, sympathize or even, at times, firm persuasion.
Other duties during the flight includes preparing and serving meals and drinks and cleaning up afterwards, selling duty free goods, and helping passengers use in flight entertainment system. There is also paperwork to complete, this can include flight reports, customs and immigrations documents, accounts of duty free sales and meal and drink orders.
At the end of the flight, the crew makes sure the passengers leave the aircraft safely.
2. What kind of individuals would fit this role?
An individual who has the following ideal qualities:
a. Dedication to details
d. Cross Cultural Understanding/Sensitivity
f. Rule oriented
g. Good listening skills
h. Stable Emotion
k. Humble disposition
n. Warm personality
g. Sense of humor.
The successful candidate will also need to have the ability to remain calm and level headed in emergency situations and be totally flexible about …